Like any
real web worker, I spend a lot of time analyzing project traffic stats. I’ve been on the lookout for the best web statistic analytics apps since I found
webalizer (which came with my hosting) to be both ugly and unclear.
Now, there are a lot of stat programs around on the web, and to figure out which one would best suit my needs, I first needed to figure out what my needs were.
This is what I’m looking for in a web stats service (your needs may vary):
- Choice between free account and a full-option premium account
- Web 2.0 style
- Hosted on their servers, ruling out the ever popular Mint application
I took a look at a lot of services, creating dozens of accounts in the process. Finally, I whittled the list down to three finalists:
They all have the basic features, including how many visits do you get in a day, the visit depth and the visit duration. Each program can provide information about the browser, the OS and the plugins that your users has installed. They also each have a “map overlay” feature that show where your users come from geographically.
Reinvigorate
Reinvigorate is not openly available to the public yet, but since I’m a beta tester, I can bring you an inside look at the service before its wide release.
Reinvigorate’s dark interface contains a very nice and usable menu. Its presentation of data is both coherent and stylish. Better yet, it gives you flexibility, such as the ability to choose the type of graph that is used to display your data.
Changing graph style buttons
Reinvigorate focuses on what the users are doing.
You can see what paths your users follow while visiting your site. I love the way it groups user paths, and you can even see a list of the most popular paths.
Popular visitor paths overview
On the active users page you can see a live view what the users are currently doing at your site. Over whole the application, when you click on an IP address or a username (if you use name tags), you can see what the user did and which pages were visited.
View live user info and paths
Reinvigorate also includes the ability to navigate using visits per week/day/month/year, browser version (instead of name) and a great keywords and referrer overview.
Clicky 2.0
Simplicity rocks. It was clearly on the minds of Clicky 2.0’s developers. The service has a very clean and simple layout. If offers the user the essential functions, plus the extra touch that is mostly commonly called finesse. Like Reinvigorate it focuses on the user, and shows you user actions. However, it only shows lists these actions, instead of putting them together to form a sense of flow as you’d find in Reinvigorate.
Users actions list
Clicky 2.0’s list-based approach to showing user actions is a bit unfocused; it could benefit from an afternoon with an interface designer. The biggest thing missing from 2.0 though, is the presence of useful comparative graphs. Currently, your data is graphically represented by some bars. Not so good.
Clicky 2.0 does offer something that the other two services in the piece don’t: outgoing links, which let you see where users are going when they leave your website.
Google Analytics
I’m not among the Google techie-boppers (bare interfaces aren’t for me), but Google Analytics is simply amazing. It has almost everything you could want built-in, like the ability to analyze visitor data for a specific period, set goals you’d like to reach, then later compare those goals with the actual tracking data. You can even create goals for getting your users to follow certain paths, called “conversion goals.”
Navigating through Google Analytics can be difficult at times, and there tends to be a high click-count between you and the data that you want. This can be partially forgiven though, simply due to the fact that Google Analytics contains so much data. Google Analytics also makes things easier with its exceptional dashboard. You can easily add, remove, or reorganize graphs and data at will, using an effective drag-and-drop interface.
Google Analytics also makes enterprise users feel right at home with its ubiquitous export function. Now you can send your data in CSV, XML, PDF and TSV.
Site overlay view
Google Analytics even provides some usability tools, in addition to its traffic analytics suite. The site overlay shows you where your visitors are clicking using an approach similar to that of Crazy Egg. Crazy Egg delivers much more precision, but then again, it’s a different service intended for a different purpose.
In conclusion
The service you choose depends on what kind of user you are. With that in mind, here are my recommendations:
- Consumer/Hobbyist – Clicky 2.0
- Get the essential data in a simple design
- Prosumer – Reinvigorate
- All of your data in a cool and configurable interface
- Professional – Google Analytics
- Extensive tracking and reporting functionality, as well as planning tools and a bevy of export formats.
Since these each of these services offer some sort of free account, you have the ability try before you buy, which is always a good thing.
To be honest, I still can’t decide which service I like the most, though at this point it’s really between Reinvigorate and Google Analytics. I’ve been happily running them next to each other. This way, I not only get the benefits of both, but also get protection in the event of downtime from one or the other.
What type of stats tracking do you use?